Large organizations are supervised by individuals who have the basic expertise and features which let them to bond with the business and the individuals concerned with the corporation. Managers ought to meet the countless hassles of performing their purposes; managers presume various roles which consist of being a figurehead, person in charge, link, supervisor, disseminator, representative, industrialist, interruption handler, the allocator of resources, and mediator. Managers lay down and accomplish the organizations objectives by scheduling, systematizing, controlling as well as directing. A manager is capable of assuming or assigning portions of influence to lead staff and attain targets (Bateman & Snell, 2004, p.21).
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Being a person in charge, or rather a leader is not the same as running a business. Leaders contain the interpersonal abilities required to manipulate others to accomplish an objective enthusiastically. Leading is a key element of a manager’s profession. Leaders do not require being a supervisor to guide people, but managers are required to be familiar with how to direct as well as control. Leaders, moreover, have the capacity to motivate, encourage, transform attitudes and persuade others to accomplish the company’s objectives (Paso, 2005, 2).
Managers contain the capacity to fire workers if they do not achieve the requirements to be completed. The power given to the supervisor allows them to be in charge of a worker based on dread of reprimand, whereas a leader is able to manipulate a worker in other different ways. Denis declares that the major point connecting leading and managing is the thought that employees freely pursue leaders simply because they are willing to, not because they are obliged to (Denis, 1995).
Managers and leaders contain the exceptional capacity to either motivate or restrain workers by managing diverse circumstances accordingly. Managers, who contain the talent to direct, are capable of motivating workers to achieve tasks exclusive of direct involvement by the manager. Workers that are motivated labor industriously, efficiently and competently since they are willing to. The customs in a business which has superior leaders is inspiring and gratifying to work in. businesses with managers that are not leaders are liable to fail since the workers are not content operating there (Akbar, 2009, 1).
The ten of most essential qualities to seek in a manager who can lead effectively in a company as discussed by Akbar are:
The individual that you employ for the post has to be able of doing the work without requiring you to monitor her constantly. This person should be capable of understanding the fundamental objectives of the company and developing her personal approach for attaining those objectives. She must be dedicated to placing her all into the work daily without the secure control of a superior (Akbar, 2009, 2)
2. Good Customer Service Expertise.
Regardless what type of industry you are in, one can gain from having a manager who is outstanding in coping with clients or customers. Eventually this may perhaps not be a huge proportion of the manager’s work given that the everyday errands of customer service will be the responsibility other workers. nevertheless, when problems crop up with clientele, the supervisor is the one who has the ability to disperse the circumstances or to aggravate it. One must employ a manager who is capable of making even the most complicated clients contented so that one can maintain clients and the company can develop.
3. Reliability and Honesty.
One should employ a manager who is going to be somebody that you believe you have full confidence in. Certainly it’s difficult to tell this during an interview although asking the correct questions can provide one with a general judgment of the person’s essential truthfulness. By employing somebody that one supposes is honest, it decreases the strain of placing the expansion of one’s company in management of another person.
4. Being a Team Player.
The supervisor must be somebody who is dedicated to working with a team of the workforce for the enhancement of the entire company. This implies that the supervisor is not in the company exclusively for the self-centered motives of “getting ahead”. Alternatively, he is concerned with the growth of the company since he is going to benefit from the growth and expansion of the company alongside other workers of the company. A supervisor is the go-between the bosses on the superior level and the workers in the subordinate level. Thus it is essential for the person in this position to be a team player (Akbar, 2009, 3).
5. Argument-Resolution Capacity.
Being in the position of the go-between people in different levels of employment makes the manager act as a link between people in the corporation. He will as well serve as the negotiator for disagreements involving subordinate workers. So as to be capable of doing this effectively, the manager that one chooses to employ must be capable of handling disputes in the work place. He should to be somebody who can identify problems as they appear and solve them immediately and at the same time, the manager must contain the ability to deal with immense disputes when they come up (Akbar, 2009, 4).
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6. Acquaintance of the industry.
The manager of a company must be somebody with the ability to answer the questions of the workers, clients as well as customers. This simply means that the manager should be aware of what he is talking about. Even though some companies offer training to their managers, the perfect individual for such a position should be someone who contains specialized skill or advanced acquaintance in that particular industry. Willingness for more training will thus be an added advantage
Basically, a manager should be someone that one can depend on. A reliable manager is one that is committed to their work and can sacrifice their extra time for the sake of the company, even when it means working late. This person should be ready and willing to do anything for the company at all costs (Akbar, 2009, 5).
8. Capacity to Remain Composed.
The responsibility of a manager is a tough position to handle since there are numerous hustles involved in the day to day activities of the company. The manager should be capable of handling the different problems that arise in the course of these activities. A manager who remains calm and composed even in difficult times keeps the entire work place calm. This will in return lead to an increase in productivity and a better business environment, hence the growth of the business.
9. Hopeful Approach.
Well, nobody wants a manager who is calm but indifferent. Everyone desires a manager that approaches each and every project optimistically. Such a manager is always hopeful and expresses sincere feelings towards their job. This assists in the maintenance of motivation in the entire company which leads to content workers, increased productivity rates, high income rates and expansion of the business as a whole.
10. Leadership Ability.
Above all those other factors to look for in a manager, one should be able to notice that the manager they wish to employ has exceptional leadership abilities. Such a manger should be confident in their capacity to guide a team, an excellent public spokesperson, one who can assign responsibilities suitably and one that others will feel contented taking guidelines from. With these qualities, one can be sure of having hired a manager that leads (Akbar, 2009, 6-7).
Thus being a manager is a form of art. Regardless of the business environment, getting and maintaining a team of workers is one of the major challenges any professional manager will come across.